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Privacy Policy

Effective Date:  July 10, 2025

Last Updated:  July 16, 2025

Knight Ops Solutions LLCSM ("we," "our," or "us") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with us via our website, contact form, email correspondence, or phone.

1. Who We Are

We are a U.S.-based, business-to-business (B2B) operations management consulting firm specializing in the end-to-end supply chain and operations. We are a South Carolina Limited Liability Company serving exclusively business clients across the United States.

2. What Information We Collect

Information You Voluntarily Provide
We only collect the following information when you voluntarily submit it through our website’s contact form, email correspondence, or phone:

  • Name
  • Title (optional via our website’s contact form)
  • Company name
  • Email address
  • Phone number
  • The content of your message

Automatically Collected Information
When you visit our website, we may collect technical data such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent

This data is used for basic analytics and website performance monitoring. We do not link this data to specific users or use this data for behavioral profiling.

3. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries and schedule meetings
  • Provide information about our services
  • Manage client communications and project intake
  • Improve website functionality and performance

We do not sell, rent, or trade your information to third parties for marketing purposes.

Compliance with Law and Law Enforcement Requests
We may disclose information collected if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation, subpoena, or court order; (ii) respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (iii) protect or defend our rights, property, or interests; or (iv) prevent or investigate possible wrongdoing in connection with our website or our services.

4. Third-Party Services

We rely on reputable third-party tools to support our operations:

  • Formspree – for form submission and email routing
  • Cloudflare – for website hosting and analytics
  • Microsoft Business – for document storage and email communications

We encourage you to review their privacy policies:

We do not endorse or monitor their privacy or security practices.

5. Cookies and Tracking

Our website may use cookies or similar tracking tools for basic analytics and performance monitoring. These tools do not collect personally identifiable information. You can disable cookies in your browser settings.

6. Data Security

We implement reasonable technical and operational security practices to protect your information, including:

  • Data transfer using SSL/TLS encryption
  • Use of multi-factor authentication (MFA)
  • Controlled access to stored data via Microsoft Business
  • Use of reputable, industry-standard service providers

However, we cannot guarantee absolute security of online transmission or storage.

7. Your Rights and Choices

If you have submitted your personal information to us, you may:

  • Request access, correction, or deletion of your data
  • Opt out of future communications

To make a request, email us at: [email protected]

We will respond within a reasonable timeframe and in accordance with applicable laws.

8. Notice to California Residents

While Knight Ops Solutions LLCSM does not meet the revenue or data thresholds for mandatory CCPA/CPRA compliance, we honor the spirit of transparency. If you are a California resident, you may still contact us to inquire about any of your information we may hold and request its deletion or correction.

9. Do Not Track Signals

Our website does not respond to “Do Not Track” browser signals. You may restrict cookies manually through your browser settings.

10. Children’s Privacy

We do not target or knowingly collect information from individuals under the age of 18. Our services are intended exclusively for business clients across the United States.

11. Data Retention

We retain submitted information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Business-related data may be retained longer for operational or compliance reasons.

12. Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, we will update the “Effective Date” at the top of this page. If we make material changes, we may notify you via our website or email.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

[email protected]
Knight Ops Solutions LLCSM
Mailing address available upon request